Frequently Asked Questions?
1. AutoPay with Amazon? No, Amazon Recurring is not setup for our monthly billing.
2. AutoPay with Paypal? No, Paypal Recurring is not setup for our monthly billing.
3. Past Due Amount? If applicable, any past-due balance will be charged on the provided card.
4. Secure Transaction? The pending transaction utilizes commercial grade 256-bit encryption.
AutoBill Schedule: The automated alarm monitoring billing will occur approximately five (5) days in advance, on the provided credit card, for the upcoming month of service.
Sales Tax: We do business throughout the United States (US) and collect sales tax according to the particular states applicable law. If the law regarding any states sales tax changes, we are permitted to collect the appropriate sales tax at that time and correctly apply it on customer's credit card. In the event a customer is charged more or less sales tax than the law dictates in his/her specific location, it is the customer's responsibility to notify us and/or pay the appropriate taxes.
Validation of New Credit Card: A pending charge of 1¢ will be placed on the credit card you provide. Upon confirmation of the new credit card's validity, we will then cancel the pending 1¢ charge (resulting in no charge on your credit card).