DSC Residential Home Gold Video Surveillance Services (Powered by Alarm.com App)
Alarm.com Gold Home Video Surveillance:
The Alarm.com residential video monitoring solution, with Analytics 3000 smarter video alert services, allow DiYer's to see what's happening at their home property when they can't be there. Have your residential home video monitoring integrated seamlessly with the Alarm.com smart solutions, or get it solo for DiYer's who only want the Video Monitoring Only.
Alarm.com Video Analytics enable DiYer's to get smarter video alerts on what matters most to them. It actively detects and distringuishes between people, animals and vehicles to reduce nuisance alerts and boost customer engagement. Combined with new virtual tripwires and fenced-in activity zones, DiYer's can enhance their perimeter security and gain more insight into activity at their home.
Alarm.com cameras can record video clips, which are then uploaded to the Customer Website and app. Each video service package has two major components: monthly upload limit, and storage limit. Each clip is treated the same regardless of its length, recording resolution, or quality.
Alarm.com's suite of IP video cameras fits every DiYer's needs. Our indoor IP cameras offer the choice of fixed or pan/tilt viewing, and include built-in 802.11 secure wireless connectivity. Our industry leading outdoor IP camera supports Power-Over-Ethernet and ensures that activity around the property is visible, day and night. For customers with existing analog cameras or more unique surveillance requirements, the Alarm.com IP Video Server is able to connect any analog security camera to the Alarm.com Video Monitoring platform.
Gold Video Surveillance Features:
- Simple installation with EZinstall™
- Live video and saved clips via web and mobile devices
- Secure offsite video storage
- Alarm and motion-triggered video recording
- Indoor and outdoor IP camera options
- IP Video Server retrofit for any analog camera
- Greater wireless range with 802.11n
- Easy push button wireless network configuration (WPS)
- Increased image resolution (HD 1080p)
- Night vision clarity with true colors (indoor and outdoor models)
- Less bandwidth needed, and improved storage efficiency, with H.264 encoding
- In-App Property Panic (can upgrade video plan to utilize this panic feature)
Alarm.com Gold Home Video Monthly Upload FAQ's:
The Video Monthy Upload Limit is the number of new clips that DiYer's can upload per calendar month. Every time a camera recording is triggered, it uploads to Alarm.com. Each clip taken by the camera (i.e., motion detection, alarm recording, manual clip request) counts as an upload on the service package. Customers receive a predetermined number of monthly uploads, and this limit cap resets on the first of every month.
Please Note: Cameras with this type of service won't have the ability to distinguish between people, animals or vehicles. Additionally, this type of monitoring won't allow end-users to integrate with z-wave lights. To have these features please see our Alarm.com video analytics camera storage plans.
DiYer's can set up notifications to assist in monitoring their monthly upload usage.
What happens when an account's video clip upload limit is full?
After an account's video clip upload limit is reached, recording rules, with the exception of alarm-triggered recording rules, are paused. The recording rules are able to manually be resumed at the beginning of the next month, or immediately after the account's service package is upgraded to include additional video clip online storage
Please Note: Recording rules are not automatically resumed at the beginning of the next month, and must be manually reactivated. This does not effect alarm-triggered recording rules, which triggers even if an account's upload limit has been reached.
Alarm.com Gold Home Video Online Storage FAQ's:
The Video Online Storage is the number of uploaded clips the account can store online at any given time.
What happens when an account's video clip online storage limit is reached?
When an account's video clip storage is full, video clips continue to upload unless the monthly upload limit has also been reached.
If a video clip is uploaded to an account with a full online storage, the system overwrites the oldest unprotected video clip to make room for the newest clip. Otherwise, video clips are stored until it's deleted so it is not necessary to free up online storage by deleting clips.
If the user wishes to delete saved video clips, for example, if a customer has a service package that allows 1,000 uploads and they upload 500 clips in January and 500 clips in February, their online storage is full. Each time a new clip is recorded in March, the oldest clips (in this case, starting from January) is overwritten unless it's protected. For information on how to protect clips, see the careful camera placement guide and recording rules configuration. Keep in mind you can reduce unwanted recordings to best optimize the use of your online storage capacity.
Adding additional storage?
Extra video storage is available in expansion packs, which allow the customer to have more cameras and provides additional clips of online storage and monthly uploads per video expansion. Each video expansion pack allow for 5,000 additional clips each. Additionally, Stream Video Recorders (SVRs) provide 24/7 recording.
Can certain clips be protected?
Yes. Users are able to protect clips to ensure they are never automatically overwritten when the storage limit is met using the Customer Website and app.
Please Note: Users can also download any particular clip to save it to their computer.
Alarm.com Gold Home Video Analytics 3000:
Once a person, vehicle or animal is detected, customers receive an enhanced alert with a thumbnail image of what was caught on camera. Customers control what should trigger a video alert and what can be ignored. For example when a:
- Person enters their yard at night, but not animals
- Car pulls into their driveway, but not when it drives past
- Pet gets on the sofa, but not when it walks around the room
- Person loiters on their porch, but not when mail is delivered
Additionally, Video Analytics can even trigger light automations like turning on an outdoor Z-Wave light when a person is detected on the property.
When DiYer's view Video Analytics clips, playback begins when people, vehicles or animals are detected.
