1-844-335-5897

Your Privacy is Very Important - AlarmClub Security®

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▼ Read Our Privacy Policy ▼

Purpose: The privacy and security of your personal information is very important to us. AlarmClub takes pride in its commitment to the security of your data and how it handles your personal information. This website has measures in place to protect against loss, misuse, and alteration of the information under our control. To better protect your privacy the following notice explains the information we collect, how it is used and shared, how it is safeguarded, and how to contact us if you have any concerns.

Scope: This privacy policy describes the collection, processing, use, disclosure and sharing practices related to the processing of your information provided or collected on our website and applications in connection with products and services. In some instances, we may provide additional data privacy notices for certain products or services or regions, and those terms should be read in conjunction with this policy. If you provide information to us using a third-party site, that site may collect information and their privacy policies will govern the use of your information. Choices you make on that third-party site will not apply to our use of your information collected through our sites, products, or services. Additionally, we use third-party web beacons to help analyze where visitors go and what they do while visiting our website. These beacons may also use anonymous information about your visits to this and other websites in order to improve products and services, and to provide advertisements about goods and services that may be of interest to you.

How Information is Collected and Types of Information Collected: We may directly collect personal information when you register/open up an account, activate and use devices, products, and/or services, sign up for special offerings, submit information online, in paper or via phone, submit credit card or other payment information, receive our services from sales representatives, service technicians, customer service and monitoring centers (which are recorded to ensure service quality and to maintain accurate records of communications with you), or visiting and interacting with our website. For any information you provide with respect to another individual, you represent and warrant that you have the authority to provide us with such information. We also collect information indirectly or automatically through the technology used like the device cameras, microphones, GPS, monitoring sensors or use of cookies and web beacons, social media features, log files, etc. We also may collect or receive data from third parties who we associate with to provide the products and services. Based on the product or services provided, the following information may be collected:

Category of Information Examples
Contact: Name, addresses, telephone numbers, email addresses, account name, company affiliation, company position title, other identifiers
Personal Based on Applicable State Statutes: Age, marital status, gender, veteran or military status
Commercial: Property records and housing characteristic, owner/renter status, credit score, income level, lifestyle, other products/services purchased or viewed, other purchasing or browsing
Internet Activity: Browsing and search history, internet site interactions, internet service provider (ISP) information, internet protocol (IP) address, log files, WiFi bandwidth, upload/download speeds
Geolocation: GPS history of movements, physical location
Sensory: Audio, visual/video, thermal, motion or similar data
Personal Information Inferences: Profiling based on personal preferences, characteristics, predispositions/tendencies, behavior, and attitudes
Sensitive Personal: Social security number, driver's license or other state identification number, financial account/credit or debit card number, biometric (fingerprints, faceprint, voiceprint, retina/iris scans, physical patterns, sleep, health or exercise data, health/medical data including diagnosis, tests, treatment, and disability


Customer Privacy Rights: Customer residing in certain states or countries may have a right to know, access, correct, transfer, restrict, opt-out from certain information processing (e.g., targeted advertising, sale of personal data, limit use and disclosure of sensitive data, and profiling, and delete personal information. When we receive a request to exercise a privacy right, it will be reviewed and honored if possible, however, there are situations where this cannot occur and an explanation will be provided.

Disclosure of Information: We may disclose your information to our service providers and business partners such as partner companies, advertisers, internet cookie recipients, and insurance companies. Before we disclose or share personal information, we enter into contracts with those providers containing data security protection terms requiring them to safeguard the shared information and limit use to only those with a need to know and what is necessary to provide the services, support business operations, or other purpose with your consent. We may also disclose your data: as necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent or take action against illegal activities such as suspected fraud, threats to our property or physical safety of any person, or violations of our usage instructions or terms and conditions; facilitate financing or insuring of our business or assets; or as otherwise permitted by law. We disclose and may share personal information with those individual you designates as emergency contacts or third-party first responders to provide the services. We may disclose anonymized or aggregated data at our discretion in accordance with applicable laws. Further, you can control how and when you want to receive notices and marketing emails from us including clicking on the "unsubscribe" link at the bottom of the emails. This will not affect your receipt of administrative emails from us such as notices related to your account and transactions. Notwithstanding the foregoing, we may disclose and share personal information with third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business for any reason.

Cookies and Other Technologies: Cookies are identifiers transferred to your browser or device that are used to tell us how and when web pages and features in our products and services are visited and by how many people You may be able to change the preferences on your browser or device to prevent or limit acceptance of cookies, but this may prevent you from taking full advantage of some of our features. We recommend that you keep cookies activated. The cookies we use can be described as follows:
  • Necessary: These cookies are required to use our services, for example to access our website, authenticate, and login to your account.
  • Performance-based: These cookies track how you interact with our website, such as to let us know which pages on our website load slowly or are not optimized for mobile use. This type of information helps us make improvements to user experience.
  • Functionality: These cookies track information about you to make your use of the website easier like retaining login status and viewing preferences.
  • Marketing and Analytics: These cookies help us create targeted advertising experiences on our websites.


Our Global Data Transfer Practices: In order to facilitate business operations and the services provided, we may transfer, store, and process personal information in countries or territories other than the U.S. The laws related to ensuring the security of such information in other countries may require different security measures and the transfer, storage and processing of the information meets an adequate level of protection. We subject all information received or transferred relating to European Union (EU) members country residents to applicable protection requirements. In certain cases, we will need to disclose personal information to respond to lawful public authority requests and to comply with national security or law enforcement requirements. By browsing and interacting with our website, products, or services, you agree to the global transfer, process, and storage of your personal information.

Data Protection and Retention: We limit access to personal information to those persons with a need to know in order to provide services and seek to use reasonable administrative and technical measures to protect such information. Unfortunately, no information transmission or storage method is completely secure. If you believe that your communications with us has been compromised, please contact us immediately at as noted below. We will only retain sensitive information related to your account for as long as reasonably needed to provide our products and services and to meet our legal obligations.

Policy Changes: This policy may be updated to reflect changes to our privacy practices or changes to the applicable laws and regulations. We encourage you to periodically review this policy for the latest information on our privacy practices.

As part of the order process, the following information is collected from shoppers:


AlarmClub requires our clients to provide their Name, Shipping/Billing Address, Email Address, Phone Number, Credit/Debit Card Information and agree to our terms and conditions of sale. in order to checkout. All required information is never sold, leased, or otherwise made available to any non-affiliated party and is only used in connection to your business with AlarmClub. The shopping cart and order platform is hosted on a secured Turbify Stores Server to safeguard your information; you can read the Turbify® Privacy Policy.

The information that you submit to us is used to fill your order, to contact you in the event of any unforeseen questions, or to send you information that you have requested regarding our services and products. You may remove yourself from receiving special offers or information from AlarmClub by either contacting support@alarmclub.com or calling 1-844-335-5897.

More Questions, Concerns or Suggestions?


If you have any questions about the safety and security of your data, please feel free to contact us at any time.

By Mail:
Alarm Club, Inc.
1133 Old Okeechobee Rd.
West Palm Beach, FL 33401

By Phone:
1-844-335-5897
1-561-833-9949

By Fax:
1-561-655-4423

By Email:
support@alarmclub.com
Q & A's :

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