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2GIG Burglary Intrusion Interactive PRO Alarm Monitoring Services - AlarmClub Security®

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2GIG
PRO Home Security

2GIG
PRO Business Security
No-Term Contracts
Central Station Response Professional Dispatching (Live Operator) Professional Dispatching (Live Operator)
ETL-Listed Provider Accredited 24-Hour Services Accredited 24-Hour Services
Property Insurance Discounts Up to 10% on PRO Alarm Monitoring Up to 10% on PRO Alarm Monitoring
Crash & Smash Protection Vandal-Proof Communications Vandal-Proof Communications
Supervision Period Daily, 6-Hour or 1-Hour Test 6-Hour (Silver) or 1-Hour Test (Gold)
Interactive Alarm Services?   Remote Alarm Monitoring Capabilities and Full Control of Your Security System!
Alarm.com App* Android and Apple iOS Android and Apple iOS
External Ecosystems* Amazon Alexa, Apple Siri, Google Home Amazon Alexa, Apple Siri, Google Home
Text/Email Notifications* PRO Interactive Bronze Level PRO Interactive Silver Level
Remote Arming/Disarming* PRO Interactive Bronze Level PRO Interactive Silver Level
Event History* PRO Interactive Bronze Level (60 Days) PRO Interactive Silver Level (120 Days)
GeoServices
(Intelligent Arming Reminders)*
PRO Interactive Bronze Level PRO Interactive Silver Level
Smart Automation Scenes* PRO Interactive Bronze Level PRO Interactive Silver Level
Multiple Partition Support* PRO Interactive Bronze Level PRO Interactive Silver Level
Multiple Permission Based Logins* PRO Interactive Bronze Level PRO Interactive Silver Level
Multi-System Access* PRO Interactive Bronze Level PRO Interactive Silver Level
Security System Recent Activity* PRO Interactive Bronze Level PRO Interactive Silver Level
Sensor Activity Monitoring (Up to 50 Sensors)* PRO Interactive Bronze Level PRO Interactive Silver Level
User Code Management* PRO Interactive Bronze Level PRO Interactive Silver Level
Sensor Left Open* PRO Interactive Bronze Level PRO Interactive Silver Level
Severe Weather Alerts* PRO Interactive Silver Level PRO Interactive Gold Level
Unexpected Alerts* PRO Interactive Silver Level PRO Interactive Silver Level
Weather to Panel* PRO Interactive Gold Level PRO Interactive Gold Level
Administrator Features?   Supervisor Suite for Complete Access Reports and Easy Management Tools!
Arming/Disarming Email Reports (Weekly/Daily)* PRO Interactive Silver Level
Normal Activity Email Reports (Weekly/Daily)* PRO Interactive Silver Level
Arming Supervision* PRO Interactive Silver Level
Auto Re-Arming Schedules* PRO Interactive Silver Level
Automated Arming Schedules* PRO Interactive Silver Level
Enterprise Security Console* PRO Interactive Silver Level
Commercial Reports* PRO Interactive Silver Level
Automation Services?   Full Control of Your Compatible Smart Alarm Gadgets Using Your Security System App!
Light Control* PRO Interactive Silver Level PRO Interactive Gold Level
Lock Control* PRO Interactive Silver Level PRO Interactive Gold Level
Thermostat Control* PRO Interactive Silver Level PRO Interactive Gold Level
Water Management Control* PRO Interactive Gold Level PRO Interactive Gold Level
Alula Integration (Garage Doors)* PRO Interactive Silver Level PRO Interactive Gold Level
Linear Integration (Garage Doors)* PRO Interactive Silver Level PRO Interactive Gold Level
Legrand's On-Q Integration (Audio)* PRO Interactive Silver Level PRO Interactive Gold Level
LiftMaster Integration (Garages)* PRO Interactive Silver Level PRO Interactive Gold Level
Lutron Integration (Lights)* PRO Interactive Silver Level PRO Interactive Gold Level
Nest Integration (Thermostats)* PRO Interactive Silver Level PRO Interactive Gold Level
Rachio Integration (Sprinklers)* PRO Interactive Gold Level PRO Interactive Gold Level
Sonos Integration (Audio)* PRO Interactive Silver Level PRO Interactive Gold Level
Image Sensor Services?   Receive Motion-Activated Video Images of Every Alarm System Initiating Event!
Image Sensor Video Alerts
(on Alarm)*
PRO Interactive Bronze Level PRO Interactive Gold Level
Image Sensor Video Alerts
(on Disarm)*
PRO Interactive Gold Level PRO Interactive Gold Level
Daily Views Rules* PRO Interactive Gold Level PRO Interactive Gold Level
On-Demand Peek-In* PRO Interactive Gold Level PRO Interactive Gold Level
Additional Image Upload* PRO Interactive Gold Level PRO Interactive Gold Level
Image Alerts* PRO Interactive Gold Level PRO Interactive Gold Level
Video Surveillance Services?     Remotely Look into Your Security Cameras and Receive Text/Email Video Clips!
Video Doorbell* Compatible SkyBell Versions - Add-On Service Compatible SkyBell Versions - Add-On Service
Video Surveillance* 1080p, Indoor and Outdoor - Add-On Service 1080p, Indoor and Outdoor - Add-On Service
Max. Number of Cameras* Upgrade to 40 Cameras - Add-On Service Upgrade to 40 Cameras - Add-On Service
Motion-Activated Video Clips* Email/Text Messages - Add-On Service Email/Text Messages - Add-On Service
Video Cloud Storage* Standard 5,000 Video Clips - Add-On Service Standard 5,000 Video Clips - Add-On Service
Other Add-On Services?     Explore Complementary Security System Integrations for Your Smart Property!
SolarEdge Integration* Solar Panel Inverter - Add-On Service Solar Panel Inverter - Add-On Service
Enphase Integration* Solar Panel Inverter - Add-On Service Solar Panel Inverter - Add-On Service
Wellness Health* Medical Information - Add-On Service Medical Information - Add-On Service
* These 2GIG compatible monitoring options are powered by Alarm.com and/or the Alarm.com app.

About the 2GIG Monitoring Services?



Alarm.com Services Defined:


Wireless Signal Forwarding: Primary or Redundant - Enables wireless alarm signal communication to the AlarmClub central station as the primary or redundant signal path. No phone line or internet connection is needed.

Crash & Smash Protection - Alarm.com exclusive and patented technology, enables alarm signal transmission to the AlarmClub central station even if the security system is destroyed or disabled by an intruder. This happens during the dialer delay period on the wireless basic signal forwarding plan and during the dialer delay period, entry delay or alarm dialing process on the silver interactive and interactive gold plans.

Remote Arming/Disarming - Arm/disarm system remotely via web or mobile apps.

System Status and Summary of Recent Activity - View an at-a-glance summary showing the current system status and any recent activity at the property via web or mobile apps.

User Code Management - Add/delete/edit user codes remotely, and track which users arm/disarm the system at what times. For systems with multiple partitions, choose which partition(s) each user code can access.

Searchable 60-Day Event History - Search a 60-day history of events reported by the system, including alarms and other activity, via web or mobile apps. Customize the time frame of the search, and filter by device or event type. Download results as HTML or Excel files.

Multiple Permission-Based Web Logins - Create different "sub-users" for the account and grant varying levels of permissions for each user to view/change various settings in the Alarm.com online account.

Multiple Partition Support - For compatible GE Concord and NetworX control panels with multiple partitions, arm or disarm individual partitions via the web, add and assign new user codes to a specific set of partitions, see which sensors are in which partition, and filter the online event history by partition.

Multi-System Access - Access multiple security systems from a single account through a convenient drop-down menu in the Alarm.com online account and mobile apps.

Alarms - Receive email/text message notifications for any type of alarm reported by the security system. Through the Alarm.com online account, customize which types of alarms result in notifications. (These automated alarm alerts are in addition to and independent of the emergency response services provided by the AlarmClub central monitoring station.)

Arming/Disarming - Receive email/text message notifications when the security system is armed or disarmed. For arming/disarming at the panel, the event notification includes the person's name whose user code was entered via the panel keypad. For arming/disarming with the mobile app, the notification indicates the name of the system, such as "Bill's Home".

System Events - Receive email/text message notifications for power failures, sensor tampers and malfunctions, panel low battery, and other types of system events.

No-Show Alerts - Receive email/text message notifications if a certain person did not disarm the security system during selected times on chosen days.

Arming Reminders - Receive email/text message notifications if the security system is not armed by a particular time on chosen days. (For commercial service plans, an Arming Supervision feature provides similar capabilities that are designed specifically for commercial users. See the Arming Supervision feature under Commercial Features for more information.)

Geo-Services - Intelligently trigger arming reminders and events based on Geo-Fence settings and mobile phone location.

24 x 7 Sensor Activity - Even when the security system is disarmed, receive email/text message notifications for non-alarm activity reported by sensors including: door, window, cabinet, motion, and other various sensors. Notifications are sent to selected recipients when specified activity is detected. Times when sensor activity should send a notification are customizable. (The Alarm.com module communicates ALL sensor and system activity that occurs 24/7 to Alarm.com's Network Operations Centers, then sends customized notifications to selected recipients.)

Sensor-Left-Open - Receive email/text message notifications if a particular door, cabinet, or window sensor is left open for an extended period during specified time frames. Receive a Restoral Notification once the sensor is closed again.

Severe Weather Alerts - Available within the United States, receive alerts from the National Weather Service directly on the security control panel screen, if there is an approaching tornado, tsunami or fire.

Weather to the Panel - Get current weather and up to 6-day weather forecasts displayed on the security control panel screen and keypads.

Voice Notifications for Alarms - Get automated phone notifications for alarm events.

Voice Notifications for Non-Alarms - Get automated phone notifications for non-alarm sensor activity, including door openings, motion detection, etc

Lights - Send commands to turn lights on/off via web or mobile apps. Create automated light schedules to have specific lights turn on at certain times, for specified lengths of time. Create rules so a specific light turns on if a certain sensor is activated. Also, create even-triggered light rules based on arming/disarming and system activity and also set up custom automation rules.

Locks - Remotely control door locks via web or mobile apps, see lock status (locked/unlocked) and receive email/text message notifications when a lock is accessed by a specific user. Also, set up automated locking/unlocking based on security system arming/disarming and trigger video recording when locking/unlocking door.

Thermostats - Remotely control thermostat(s) via web or mobile apps and easily create custom schedules to set temperatures based on time of day, day of week, activity patterns and the status of the security system to make properties run more efficiently. Receive real-time email/text message notifications when a thermostat setting is changed or the temperature goes out of range. Access energy-saving tools like Energy Assistant, Savings Estimator and Extreme Temps to help reduce energy usage and save money.

Garage Doors - Remotely manage and control garage doors via web or mobile apps. View garage door status, receive garage door alerts and close automatically when system is armed.

Energy Monitoring - Track energy usage for the whole home and for individual energy-consuming devices. Allows for measurement of actual impact of Alarm.com energy-saving features.

LiftMaster® Integration - Integration with any supported LiftMaster product. (e.g. To control LiftMaster Garage Door Openers, Garage Doors AND LiftMaster Integration add-ons need to be added to the account.)

Lutron® Integration - Integration with any supported Lutron product. (e.g. To control Lutron Lights, Lights AND Lutron Integration add-ons need to be added to the account.)

Image Capture on Alarm - Capture motion activated images during system alarm events; up to 5 sets of images are automatically uploaded per event.

Image Capture on Disarm - Capture images during disarm events. Images can be uploaded to the image gallery.

Daily Views Rules - Create rules to upload and send motion activated images captured during a specific time period.

On-Demand Peek-In - Request system images on-demand to be uploaded immediately or upon next motion detection.

Additional Image Upload - Upload additional images that were captured by the sensors and not automatically uploaded, such as extra alarm, entry delay or disarm images.

Image Alerts - Receive email/text message image alerts on images captured during alarms, Daily Views, or Peek-In requests.

Live Video Monitoring - View live video simultaneously via the Alarm.com online account and mobile apps. (If using Alarm.com Pan/Tilt cameras, remote Pan/Tilt controls are supported on the Alarm.com website and mobile apps.)

Customizable Video Clip Recording and Alerts - Create video recording settings based on security system events, video motion detection, time of day, lock status or Geo-Fence settings. Receive email/text message notifications, including optional video clip attachments for instant playback via web and mobile apps, whenever new video is recorded.

Video Clip Playback - Watch recorded video clips on the Alarm.com online account, as email/text message notification attachments, or via Alarm.com's mobile apps.

Remote Video Storage - Video is stored via Alarm.com's secure, hosted off-site-server - no local PC or video server required. However, users can view and download stored video clips to a local computer. A video clip can also be protected from being overwritten by newer clips once the remote video storage limit has been reached.

2GIG Compatible Panels




2GIG Panels


  • 2GIG CP21-345 - all Versions
  • 2GIG GC2 - all Versions
  • 2GIG GC2e - all Versions
  • 2GIG GC3 - Versions 3.0.0 and higher
  • 2GIG GC3e - all Versions

Alarm.com Alarm Monitoring Locations


United States


  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming


Canada


  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Northwest Territories
  • Nunavut
  • Yukon


Other Service Areas


  • Puerto Rico
  • United States Virgin Islands
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