Alarm.com Bronze PRO Interactive Services (powered by AlarmClub), provide professional 24-hour monitoring and protection for your home. The bronze package includes services such as real-time alerts, mobile app control, and access to customer support. With Alarm.com bronze interactive, you can easily manage your DSC compatible home security system, receive email/text message instant alerts, and control your home remotely from your smartphone, tablet or computer. The Bronze Package is a great choice for homeowners who want Alarm.com basic interactive app capabilities together with our professional AlarmClub central station monitoring. AlarmClub's professionally monitored homes are eligible for a certificate of alarm, that may save them up to 15% off their homeowner's insurance premium.
✓ PRO Central Alarm Monitoring. AlarmClub professional central station alarm monitoring services provide 24/7 monitoring for Alarm.com home security systems across North America. Our central monitoring station utilizes state-of-the-art technology and a team of highly trained professionals to monitor your home alarm system. The AlarmClub central station is staffed around the clock, ensuring that any security breach is detected and responded to promptly.
✓ Dual-Path Communication. Instead of using a landline, dual-path communications provides two independent communication paths between your Alarm.com security system and the AlarmClub central monitoring station. In this setup, if one communication path fails, the system can switch over to a backup path to ensure that the alarm signal is still transmitted to the monitoring center. This improves the reliability and security of the alarm system by reducing the risk of false alarms or missed alarm signals. The two communication paths are usually provided by two different channels, such as a cellular network and a broadband internet or wifi connection. This technology is more secure and reliable than older methods and ensures that alarms are received by the monitoring center even if the phone lines or internet connection is down.
✓ Alarm Communicator Supervision. Monitor panel connectivity with daily 24-hour signal supervision included between the control panel and Alarm.com to know when a panel is not responding. You may upgrade to 6-hour and 1-hour signal supervision for more frequent connectivity check ins.
✓ Control Panel Protection. An Alarm.com exclusive and patented technology (also known as "Crash and Smash"), that enables alarm signal transmission to the central station even if the security system is destroyed or disabled by an intruder. This happens during either the dialer delay period, entry delay or alarm dialing process.
✓ Images - Alarms. An Alarm.com security solution that uses an image sensor to capture still images when a security alarm is triggered. The images are sent to the Alarm.com platform where they can be reviewed by the property owner and/or AlarmClub professional central station. This service provides an additional layer of security by allowing property owners and/or AlarmClub operator to visually confirm an alarm event and take appropriate action. Capture and upload up to a total of 50 motion-activated images per Alarm event, across all image-capturing devices (including panel cameras and image sensors), for up to 10 alarm events per month.
✓ Images - Limited. An Alarm.com security solution that uses the panel camera and/or image sensors to capture still images when a security alarm is triggered. The images are sent to the Alarm.com platform where they can be reviewed by the property owner and/or AlarmClub professional central station. This service provides an additional layer of security by allowing property owners and/or AlarmClub operator to visually confirm an alarm event and take appropriate action. The image sensor limited includes images on alarms plus image capture for panel disarm. This plan includes 100 uploads per month over broadband only. Alarm-triggered uploads count toward this limit, but are not subject to it.
✓ In App Panel Panic. Enables customers to directly communicate with the AlarmClub monitoring station from the Alarm.com mobile app during emergency events, so they can quickly activate a panic signal.
✓ Event History Activity. Alarm.com event history activity is a log of activities or events that occur in your home that are monitored by your security system. The event history activity provides sixty (60) days of detailed records for all the activities detected by your sensors, including alarm events, arming and disarming events, and other system activities. This information can be viewed through the Alarm.com app or website, and can help you stay informed about what is happening at your property, even when you are not there.
✓ Facial Recognition (on Select Control Panels). The Alarm.com facial recognition software for select alarm control panels allows your security system to identify people who enter your home through a connected camera. It uses advanced algorithms to analyze faces and can differentiate between people you know and strangers. Once a face is recognized, the system can trigger specific actions, such as automatically disarming a security system or adjusting smart home devices to a specific setting. This technology adds an extra layer of convenience and security to your home automation system.
✓ Alarm.com Places. Alarm.com Places is a feature of the Alarm.com app (formerly called "Geo-Services") that allows you to customize your home automation actions based on your location. With Places, you can configure specific actions to take place when you leave or arrive at a specific location. For example, you can set your lights to turn off automatically when you leave home and turn on when you arrive. You can also set your thermostat to adjust to a specific temperature when you leave or arrive. This feature integrates with GPS on your smartphone so it can accurately detect your location.
✓ Remote Arm/Disarm. Remote arming/disarming of a security system using the Alarm.com app allows you to remotely control your home security system from anywhere using your smartphone or tablet.
✓ Sensor Activity (System Armed). Alarm.com sensor activity when the security system is armed refers to any activity detected by the sensors in your home while your security system is armed. This information is sent to the Alarm.com platform where it can be analyzed further. If any suspicious activity is detected or if there is a breach in security, the AlarmClub monitoring center will be alerted and we will take appropriate action to ensure the safety of your home and the people inside it. Examples of sensors that may report activity while the security system is armed include door and window contacts, motion detectors, and glassbreak detectors. Please note, that an unlimited number of security sensors can be added to an Alarm.com account.
✓ Sensor Activity (System Disarmed). Alarm.com sensor activity when the security system is disarmed refers to any activity detected by the sensors in your home while your security system is not armed. This information is sent to the Alarm.com mobile app, allowing you to be notified of important events, such as when exterior doors are opened or when motion is detected inside your home. This feature can help give you peace of mind when you are away from home and allow you to keep an eye on your property even when the security system is not armed. Please note, that up to fifty (50) security sensors are included in this plan and that a maximum of eighty (80) security sensors can be added to an Alarm.com account.
+ Add Two-Way Voice (Over the Control Panel)? Two-way voice over the control panel is an Alarm.com feature that allows a two-way conversation to be established between the AlarmClub central monitoring station and a compatible Alarm.com control panel in your home. If your home security system triggers an alarm and the AlarmClub monitoring station receives an alert, they can initiate a conversation with you or any other individual who is present in the location where the alarm occurred. With this service you can communicate with the AlarmClub monitoring station directly through the control panel's built-in speaker and microphone.
+ Add Test Timer (Used to Monitor Control Panel Heartbeat)? An Alarm.com test timer is used to monitor the communication between your security system's control panel and the Alarm.com servers. The test timer sends a signal to the control panel which can be programmed for either daily (included) or can be upgraded to hourly to ensure that communication is ongoing and the system is functioning correctly. This is known as monitoring the control panel heartbeat. If there is a problem with the signal, the system will send an alert to you or your monitoring provider, so that the issue can be resolved promptly.
+ Add Connected Car (for GPS Vehicle Tracking and Management)? An Alarm.com software solution that enables vehicle owners to remotely track and manage their vehicles using the Alarm.com web-based platform or mobile app. It provides real-time location tracking, speed monitoring, geofence alerts, vehicle health status updates, and more. The solution is designed to improve efficiency, safety, and security for individuals and businesses that use vehicles in their daily operations. The system can be integrated on Alarm.com app along with various other technologies such as Alarm.com security systems and security cameras. Connected Car can be used to ensure compliance with laws and regulations, monitor driver behavior, and generate useful vehicle usage reports. Please note, up to five (5) connected car modules can be added to an Alarm.com account.
+ Add Cellular Flex IO Sensors (for Gates and Sheds)? An Alarm.com security solution that includes an Alarm.com Flex IO cellular device that can be attached to a gate, shed, or other property sensor to remotely monitor and control access to the secured area. The device uses cellular connectivity, which ensures that it can function even when there is no internet connection, to communicate with the Alarm.com platform and issue alerts when there is activity detected. This allows homeowners the ability to monitor and protect their properties that are off the grid. Please note, up to ten (10) cellular Flex IO property sensors can be added to an Alarm.com account.
+ Add Scheduled Arming/Disarming? An Alarm.com feature that allows homeowners to set up specific schedules for their security systems to arm or disarm. This feature is particularly useful for homeowners who have regular schedules and want to ensure that their security system is always active when they are away from home. The system can be programmed to arm automatically at certain times and to disarm when the homeowner arrives home. This feature can be controlled from the Alarm.com mobile app or web-based interface.
+ Add Severe Weather Alerts? An Alarm.com feature that provides timely notifications and updates about severe weather conditions in a given area to homeowners. It is integrated with the Alarm.com app and can send out alerts via text, email, or push notifications. The alerts are customized based on the homeowner's location, and can provide information about thunderstorms, heavy rainfall, high winds, tornadoes, hurricanes, and other severe weather conditions. This feature helps homeowners to stay updated and prepared during adverse weather situations.
+ Add Video Doorbell Services? An Alarm.com security solution that includes a doorbell with a camera, speaker, and microphone that enables homeowners to view and communicate with people at their doorstep using the Alarm.com mobile app. The video doorbell can also detect motion and send alerts to the homeowner's phone when someone is at the door, allowing them to monitor their front porch and entryway even when they are away from home. Additionally, the solution may include facial recognition technology to identify familiar faces and custom zone detection, which enables the user to opt-out of irrelevant notifications. Please note, that only one (1) video doorbell camera can be added to an Alarm.com account and that it must be a 1st generation Alarm.com video doorbell (VDB100-Series Models).
+ Add Bronze Level Video Surveillance? This is a basic video surveillance package that includes Alarm.com HD video surveillance and alarm monitoring capabilities for a homeowner's property. The bronze package includes video camera surveillance up to 4 cameras by default (expandable to 40 cameras max.), that can stream live footage and notify emergency services in case of a break-in or intrusion. With Alarm.com you get mobile access to view the live video feed and recorded video clips from a phone or tablet. It is a cost-effective option for homeowners who want to enhance the security of their property.
+ Add Silver Level Video Surveillance + Analytics? This is a more advanced video surveillance package that includes Alarm.com HD video surveillance alarm monitoring capabilities and video analytics for a homeowner's property. This video package includes all the features of the Bronze Level, plus the added benefits of video analytics that can detect and alert homeowners to specific events, such as people or vehicles entering a property, unusual activity, and smart view for up to 2 security cameras. The video analytics feature uses advanced algorithms to identify suspicious activities, such as motion detection, object detection, and even facial recognition, to alert homeowners instantly of potential security breaches. It also provides intelligent video search that allows homeowners to quickly access specific video footage based on date, time, or event type.
+ Add Gold Level Video Surveillance + Analytics? This is the most advanced video surveillance package that includes Alarm.com HD video surveillance alarm monitoring capabilities and video analytics for a homeowner's property. This video package includes all the features of the Silver Level, including the benefits of video analytics that can detect and alert homeowners to specific events, such as people or vehicles entering a property, unusual activity, and smart view for up to 40 security cameras. The video analytics feature uses advanced algorithms to identify suspicious activities, such as motion detection, object detection, and even facial recognition, to alert homeowners instantly of potential security breaches. It also provides intelligent video search that allows homeowners to quickly access specific video footage based on date, time, or event type.
+ Add Visual Video Verification Services? An Alarm.com video security solution that allows homeowners to verify alarm events through live video feeds. When an alarm is triggered, the Alarm.com security system automatically sends a video clip to the homeowner and the AlarmClub central monitoring station, where a human operator can review the video to confirm an emergency and quickly alert the proper authorities. This reduces the number of false alarms and helps to ensure that the appropriate response will be taken to any genuine emergency.
+ Add Stream Video Recorders? Alarm.com SVR (Stream Video Recorder) surveillance services is a feature that allows homeowners to record and store video footage, for up to 1,000 clips, from their home security cameras for later viewing. This service is useful for both live monitoring and forensic analysis of incidents in and around a property later. The SVR service captures and stores high-definition video using cloud-based storage, making it easy for homeowners to access their video footage from anywhere on any device with internet access. Additionally, the footage can be used as evidence to support investigations and legal proceedings.
+ Add Weather to Control Panel? An Alarm.com feature that allows homeowners to receive local weather forecast and alerts directly on their Alarm.com control panel. This feature provides timely and relevant information that can help homeowners make informed decisions about their daily activities, such as whether to bring an umbrella or wear a coat. It can also alert homeowners to potential weather-related threats or hazards, such as a hurricane, tornado, or wildfire. With Alarm.com Weather to Control Panel, homeowners can stay informed and prepared for any weather-related situation that may arise.
+ Add Wellness and Health? An Alarm.com suite of services that enable families to take care of their loved ones who wish to age in place. The service offers various tools to help monitoring and communications between the senior citizen and their care provider. Some of the Alarm.com Wellness features allow for monitoring of activities of daily living, medication reminders, alerts when activities or behaviors are outside of the norm, and video monitoring with privacy controls to allow seniors to maintain their independence while ensuring that they are safe and healthy.
+ Add Unexpected Activity Alerts? An Alarm.com feature that sends real-time alerts to homeowners in case of suspicious or unexpected activity in their house. This feature offers different types of alerts to monitor activity in the house, such as when a door is opened at an unusual time, or when someone enters a restricted area. The alerts can be customized based on the homeowner's preferences and can be received via SMS, email, or on the Alarm.com mobile app. The unexpected activity alerts help homeowners stay informed about what's happening in their home even when they're not there, giving them peace of mind and the ability to take appropriate action if needed.
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
Other Service Areas
- Puerto Rico
- United States Virgin Islands
* Alarm.com's SkyBell 700-Series video doorbell cameras are not compatible.
** The Smart View feature is included for up to two Alarm.com security cameras.
*** The Smart View feature is included for unlimited Alarm.com security cameras.
**** Visual Video Verification Services require an Alarm.com video surveillance plan.
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