The Alarm.com commercial video monitoring solution allows DiYer's to see what's happening at their business property when they can't be there. Have your commercial business video monitoring integrated seamlessly with the Alarm.com smart solutions, or get it solo for DiYer's who only want the Video Monitoring Only.
This Commercial Video 16 service, powered by Alarm.com, allows for all-inclusive control of up to sixteen (16) Alarm.com commercial-grade security cameras to record video clips, and then upload them to the Customer Website and app. Video Surveillance combines commercial-grade cameras and recorders with video analytics, intelligent notifications, cloud management, and offsite storage for critical events.
Alarm.com's suite of IP business video cameras fits every DiYer's needs. The indoor IP security cameras offer the choice of fixed or pan/tilt viewing, and include built-in 802.11 secure wireless connectivity. The Alarm.com's industry leading outdoor IP camera supports Power-Over-Ethernet and ensures that activity around the property is visible, day and night. For customers with existing analog cameras or more unique surveillance requirements, the Alarm.com IP Video Server is able to connect any analog security camera to the Alarm.com Video Monitoring platform.
Commercial Video Surveillance Features:
Support for up to 16 Cameras
Support for 24x7 Local Recording on 1 SVR
Live Video Monitoring (including Enterprise support for multi-site businesses)
Customizable Video Clip Recording & Alerts
Upload up to 5,000 clips per month
Cloud storage of 5,000 clips
Simple installation with EZinstall™
Live video and saved clips via web and mobile devices
The Video Monthy Upload Limit is the number of new clips that DiYer's can upload per calendar month. Every time a camera recording is triggered, it uploads to Alarm.com. Each clip taken by the camera (i.e., motion detection, alarm recording, manual clip request) counts as an upload on the service package. Customers receive a predetermined number of monthly uploads, and this limit cap resets on the first of every month.
Please Note: Cameras with this type of service won't have the ability to distinguish between people, animals or vehicles. Additionally, this type of monitoring won't allow end-users to integrate with Z-Wave lights. To have these features please see our Alarm.com video analytics camera storage plans.
DiYer's can set up notifications to assist in monitoring their monthly upload usage.
What happens when an account's video clip upload limit is full?
After an account's video clip upload limit is reached, recording rules, with the exception of alarm-triggered recording rules, are paused. The recording rules are able to manually be resumed at the beginning of the next month, or immediately after the account's service package is upgraded to include additional video clip online storage
Please Note: Recording rules are not automatically resumed at the beginning of the next month, and must be manually reactivated. This does not effect alarm-triggered recording rules, which triggers even if an account's upload limit has been reached.
The Video Online Storage is the number of uploaded clips the account can store online at any given time.
What happens when an account's video clip online storage limit is reached?
When an account's video clip storage is full, video clips continue to upload unless the monthly upload limit has also been reached.
If a video clip is uploaded to an account with a full online storage, the system overwrites the oldest unprotected video clip to make room for the newest clip. Otherwise, video clips are stored until it's deleted so it is not necessary to free up online storage by deleting clips.
If the user wishes to delete saved video clips, for example, if a customer has a service package that allows 1,000 uploads and they upload 500 clips in January and 500 clips in February, their online storage is full. Each time a new clip is recorded in March, the oldest clips (in this case, starting from January) is overwritten unless it's protected. For information on how to protect clips, see the careful camera placement guide and recording rules configuration. Keep in mind you can reduce unwanted recordings to best optimize the use of your online storage capacity.
Adding additional storage?
Extra video storage is available in expansion packs, which allow the customer to have more cameras and provides additional clips of online storage and monthly uploads per video expansion. Each video expansion pack allow for 5,000 additional clips each. Additionally, Stream Video Recorders (SVRs) provide 24/7 recording.
Can certain clips be protected?
Yes. Users are able to protect clips to ensure they are never automatically overwritten when the storage limit is met using the Customer Website and app.
Please Note: Users can also download any particular clip to save it to their computer.
Once a person, vehicle or animal is detected, customers receive an enhanced alert with a thumbnail image of what was caught on camera. Customers control what should trigger a video alert and what can be ignored. For example when a:
• Person enters your properties yard at night, but not animals
• Car pulls into their driveway, but not when it drives past
• Pet gets on the office chair, but not when it walks around the room
• Customer loiters on front door of business, but not when mail is delivered
• Employee enters a restricted area, but not meeting rooms
Additionally, Video Analytics can even trigger light automations like turning on an outdoor Z-Wave light when a person is detected on the property.
When DiYer's view Video Analytics clips, playback begins when people, vehicles or animals are detected.
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