Central Station Burglary Intrusion Home Alarm Monitoring Services - AlarmClub Security®

	PRO Non-Interactive Central Station	PRO Interactive Central Station
Mobile App Control		Android and Apple iOS Devices
External Ecosystems		Features Vary by Brand
Remote Arming/Disarming		Features Vary by Brand
Customized Notifications		Features Vary by Brand
Energy Management		Features Vary by Brand
Smart Home		Features Vary by Brand
Smart Scenes		Features Vary by Brand
Z-Wave Automation		Features Vary by Brand
Central Station Services?	Professional central station monitoring provides constant oversight by trained operators!
24/7 Central Station	Live Professional Operator Dispatch (for Police, Fire, etc.)	Live Professional Operator Dispatch (for Police, Fire, etc.)
System Compatibility	Most Existing Systems (even if discontinued by manufacturer)	Most Existing Systems (even if discontinued by manufacturer)
No-Term Contracts	Month-to-Month Subscription Plans (cancel anytime)	Month-to-Month Subscription Plans (cancel anytime)
Insurance Discount	Up to 20% with PRO 24/7 Monitoring Services	Up to 20% with PRO 24/7 Monitoring Services
Supervision Type	Supervision Test Times Vary by Brand	Supervision Tests Times Vary by Brand
Smash-Proof Protection	Protect Against Control Panel Destruction	Protect Against Control Panel Destruction
Central Station Certifications	5-Diamond Certified, ETL Listed, UL Listed	5-Diamond Certified, ETL Listed, UL Listed
User Management	Unlimited Users (homeowner + family)	Unlimited Users (homeowner + family)
Video Surveillance Services?	Remotely Look into Your Security Cameras and Get Video Clips of Alarm Initiating Events!
Security Cameras	Standalone Service	Add-On Service
Video Doorbells	Standalone Service	Add-On Service
Motion-Activated Video Clips	Standalone Service	Add-On Service
Video Cloud Storage	Standalone Service	Add-On Service

The main differences between non-interactive alarm monitoring and interactive alarm monitoring services are:

Non-interactive alarm monitoring: This is the industry standard monitoring service where your home security system sends alerts to the AlarmClub monitoring center if an alarm is triggered, such as a break-in, fire or carbon monoxide detection. Typically, the monitoring center operator will then attempt to contact you or your emergency contacts to verify if the alarm was a false alarm, or if further action is required. If the operator is unable to contact you or your emergency contacts (adhering to two call verification to reduce false alarms), then they will dispatch the authorities to your home. Please take note, that this type of monitoring service does not allow you to remotely monitor or control your home security system using a smartphone app or web portal.

Interactive alarm monitoring: This is an added monitoring service that gives homeowners the ability to remotely manage and control their home security systems using a smartphone app or web portal. With AlarmClub powered interactive monitoring, homeowners can receive real-time notifications and alerts on their phones, view live video feeds from their security cameras, arm or disarm their security systems, and control other smart home devices like locks, lights, and thermostats from their mobile devices. Additionally, our interactive monitoring services also include our 24/7 professional monitoring center, where trained operators will dispatch the authorities (following non-interactive "two-call verification" monitoring protocol) in case of a security breach or emergency.

In summary, with both types of services, your home is being monitored 24/7 by AlarmClub's central monitoring station. This means that if an alarm is triggered while you are away, someone will always be on hand to respond quickly and take the appropriate action. Having a central station monitoring service, with or without interactive services, provides added security and peace of mind, which can help to reduce the incidence of burglaries and false alarms.